Ordering: Our minimum opening order is $300, we have no minimum for follow-on orders. For scheduling purposes, please place your order well in advance of need. We reserve the right to drop any store at any time for any reason.
Shipping & Delivery:
Shipping/delivery costs are approximately 15% of the order value. We will
contact you when your order is ready and set up a delivery date as we prefer to
hand deliver our pottery whenever possible.
Payment: Payment is due
on delivery of the order, check is preferred, we no longer accept credit cards.
Lead Time: Orders can take up to 12 weeks for completion so please be patient. We schedule every order and try our best to stay on schedule; however kilns, weather and family don’t always run smoothly and schedule impacts happen. We also try to schedule by location to minimize driving times.
Coffee Mugs: Our coffee mugs are individual works of art and can only be made by myself, therefore they may add to the overall lead time of your order. Please let us know if you'd like us to hold your order until complete or if a partial order is acceptable.
an order is started, cancellations/changes are discouraged because this
adversely affects our planning and scheduling on all our orders. If
possible, we would prefer to accept changes as a new order to be produced at a
Contacting Us: The best way to contact LOV Pottery is through e-mail at: [email protected] or the contact form on our website. Your message will be acknowledged usually within 24 hours. Should you need to speak to someone immediately, please call 601-537-3097.
Uniformity: Each piece of our pottery is completely handmade, therefore every piece is unique and will differ slightly. Colors and textures may also differ.
Safety: Our stoneware pottery is lead free, dishwasher, microwave and food safe.